Eligibility Specialist- 4720 Kingsway Dr. – Indianapolis

Affiliated Computer Services, Inc., ACS, is a global FORTUNE 500 company with more than 55,000 plus people working together to support client operations in nearly 100 countries. By providing business process outsourcing, human resources outsourcing and information technology solutions to world-class commercial and government clients, ACS offers its associates vast opportunities to succeed. Recognized worldwide for generating possibilities and creating solutions, ACS welcomes you to become part of our growing team. Join our mission and vision for the future. Thank you for your interest!


Position is responsible for gathering information related to applications for public assistance programs.

Duties may include:

Reviewing applications submitted.

Identifying required client data.

Verifying data in support of the public assistance eligibility determination.

Communicating with clients.

Reviewing case information and preparing it for case disposition by the state eligibility consultant.

All other duties as assigned.

Initial assignment will be in a local office of the Division of family Resources (DFR) located at Kingsway in Marion county. Training will last approximately 7 weeks and will take place in Indianapolis, IN. Position will eventually be moved to a Service Center located in Indianapolis, IN.

Job Responsibilities:
Position is responsible for gathering information related to applications for public assistance programs. In conjunction with an automated system, eligibility specialist will provide information to state eligibility consultant who will make the eligibility decision for various public assistance programs including TANF, food Stamps and Medicaid. Duties will include reviewing applications submitted, identifying required client data and verifications that must be collected in support of the eligibility determination, communicating with clients in the data collection process, reviewing the case information and preparing it for case disposition by the state eligibility consultant. The incumbent, with proper training, is expected to work independently of immediate and continuous supervision. Performs related duties as assigned.

Required skills and abilities:
Ability to quickly learn a variety of software systems
Ability to perform basic mathematical calculations
Ability to use tact and empathy in dealing with people from varied backgrounds
Ability to organize and meet deadline and quality standards
Ability to learn and follow standard business policies and processes
Must have computer knowledge

Qualifications:
3 years of experience performing administrative support or program support in counseling, education, health care, public administration, social services, vocational rehabilitation, or related experience. Substitution: Accredited college training in any of the following areas may substitute for the required experience on a year for year basis: Business Administration, Child Development, Counseling, Education, Health Care, Psychology, Public Administration, Social Work, Sociology, or a related area.


ACS is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, age, gender, marital status, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

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